Frequently Asked Questions

Everything you need to know about our authentic military-grade timepieces.

Are CWC watches genuine military issue?

Yes, Cabot Watch Company (CWC) has been a contractor to H.M. forces for over 50 years. Our watches are built to full Ministry of Defence specifications.

What is the warranty period for a CWC watch?

All new CWC watches come with a 3-year warranty against manufacturing defects from the date of purchase.

Do you ship internationally?

We ship worldwide using secure, tracked courier services. Shipping costs and delivery times are calculated at checkout based on your location.

How should I maintain my mechanical CWC watch?

We recommend a full service every 3 to 5 years by a qualified watchmaker to ensure the movement remains accurate and the seals stay water-resistant.

Can I return my watch if I am not satisfied?

We offer a 14-day return policy for a full refund, provided the watch is returned in its original, unworn condition with all packaging and protective films intact.

Are the watches water-resistant?

Water resistance varies by model. Our divers' watches are rated to 300 metres, while general service models are splash-proof. Please refer to the specific product page for depth ratings.